by Isaiah Dominguez | Mar 9, 2020 | Employee Experience
Too many on-boarding sessions are presentation-based and result in staff becoming passive observers. Unfortunately, this means that very little of the information will be retained after 24 hours. With high turnover, competing initiatives, and busy schedules, hospitals...
by Isaiah Dominguez | Feb 13, 2020 | Employee Experience
In order to develop a qualitative and inclusive patient safety report, PRC spoke with professionals from hospitals and health systems across the country about their organizations. These conversations drew inspiration from criteria in the Agency for Healthcare Research...
by Isaiah Dominguez | Feb 10, 2020 | Employee Experience
Are you finding it hard for employees to participate in patient safety initiatives? There are a few root issues to address when it comes to encouraging employee engagement. For instance, they may not feel comfortable voicing their concerns if it isn’t common...
by Isaiah Dominguez | Jan 24, 2020 | Employee Experience
Healthcare jobs are not usually your typical 9-5 experience. The healthcare business runs on a 24/7 schedule with shifts that run an average of 8-12 hours. Due to the natural fluctuation of our serotonin levels from day to night, this can cause a significant...
by Noah Larsen | Jan 7, 2020 | Employee Experience, Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Noah Larsen | Dec 6, 2019 | Employee Experience
Few things can draw the oxygen out of a department (or unit) like a climate that permits negativity through gossip, bullying and/or rudeness. These environments create factions, cliques, and hostility that jeopardize our ability to provide the best experiences to our...