by Noah Larsen | Nov 25, 2021 | Employee Experience
The importance of gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays. Being released on the same day as Thanksgiving here in the United States, Katrina Coleman, BSN, MSN, joins our Healthcare...
by Noah Larsen | Oct 28, 2021 | Employee Experience
Loyal listeners of Healthcare Experience Matters–the official podcast of our Healthcare Experience Foundation partners–are in for another treat with today’s episode, joined by Dr. Rachel Lipner and Meredith Jones for a discussion about the many ways we can support...
by Noah Larsen | Oct 14, 2021 | Employee Experience
Today’s guest on Healthcare Experience Matters from our Healthcare Experience Foundation (HXF) partners is Katie Owens, president of HXF, for a discussion about compassion fatigue and its impact on healthcare workers. Compassion fatigue is often conflated with...
by Noah Larsen | Sep 30, 2021 | Employee Experience
Today’s Healthcare Experience Matters podcast episode from our Healthcare Experience Foundation (HXF) partners features a recent webinar from HXF, entitled “More COVID? More than I Can Take? Finding Individual Strength in Our Collective Experience.” It has been edited...
by Noah Larsen | Aug 17, 2021 | Employee Experience
Dedicated employees make excellent patient experience possible. Knowing this means prioritizing the retention of excellent employees to ensure the best care experience in your facility. However, such retention may be easier said than done. In many respects, for...
by Noah Larsen | Jul 29, 2021 | Employee Experience
The latest episode of Healthcare Experience Matters, the official podcast of our Healthcare Experience Foundation (HXF) partners is a chat with Katie Owens (HXF co-founder and president) about the Conversation Curve™. Simply put, the Conversation Curve™ is a conflict...
