by Noah Larsen | Mar 3, 2022 | Employee Experience
Today’s episode of the Healthcare Experience Matters podcast is all about strategies for avoiding blame and judgement. We explore this topic with Katie Owens, the Co-Founder and President of the Healthcare Experience Foundation (HXF) and PRC’s Senior Vice...
by Noah Larsen | Feb 23, 2022 | Employee Experience
Part of the Team: How to effectively include agency nurses in your PX efforts Hosted by Dianna Knight, MSN, RN, NEA-BC, and Aranzazu Conklin, MSN, RN, CPHQ, CCRN-K, of WakeMed Health & Hospitals Patient care teams include more agency nurses than ever before, and...
by Noah Larsen | Feb 10, 2022 | Employee Experience
Katrina Coleman is back on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week. Much like when she joined us back in November for her encouraging interview with us about gratitude, today’s episode is another...
by Noah Larsen | Feb 3, 2022 | Employee Experience
Timothy Seay-Morrison, EdD, LCSW, co-author of the research article called, Factors Affecting Burnout Among Medical Assistants, joins our Healthcare Experience Foundation (HXF) partners for the Healthcare Experience Matters podcast this week to discuss the study. Dr....
by Noah Larsen | Jan 27, 2022 | Employee Experience, Patient Experience
Fostering a Culture of Excellence Hosted by Amy Searls and Kane Dawson of Prime Healthcare As with other health systems across the nation, Prime Healthcare’s patient experience model has pivoted in lieu of COVID and staffing challenges. Hear about how one of...
by Noah Larsen | Dec 9, 2021 | Employee Experience, Patient Experience
Loyal listeners of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast are in for a treat today as we hear from Win Howard, a devoted and passionate healthcare leader. Win is the Chief Executive Officer (CEO) of Asante Three...
