by Noah Larsen | May 15, 2019 | CHNA
A CHNA glossary of terms for hospitals and public health organizations.
by Noah Larsen | May 13, 2019 | Physician Partnership
The PRC Physician Engagement Study measures how your physicians perceive your hospital and its services, and through mathematical analysis, indicates what is driving those perceptions. The results offer insight into perceived clinical and operational strengths and...
by Noah Larsen | May 10, 2019 | Patient Experience
The ability to listen to patient comments allows hospital employees to hear the gratitude that patients have for their doctors and nurses, and to hear suggestions directly from patients. To get the most out of these comments, there are some useful guidelines to...
by Noah Larsen | May 10, 2019 | Patient Experience
Voices® on PRCEasyView.com® allows organizations to listen to recordings of what their patients say. Because tone and inflection are important parts of communication, hearing patient comments will help you better understand how your patients feel about their...
by Noah Larsen | May 9, 2019 | Patient Experience
Determining how to meet your objective should be informed by your patients’ definition of your Key Driver® as well as current best practices. While innovation is valuable, you may want to consider those tactics that have already been proven to enhance patients’...
