by Noah Larsen | Aug 1, 2019 | Patient Experience
It’s that time of year again! Before you take a peek at your crisp, new VBP report, let’s go over it together and make sure everything makes sense.
by Noah Larsen | Aug 1, 2019 | Patient Experience
CMS has clearly-outlined guidelines for every aspect of data collection and PRC has worked very hard over the last eight years to develop processes that adhere to these guidelines.
by Noah Larsen | Jul 30, 2019 | Patient Experience
Patients’ perceptions of Responsiveness have emerged among the key drivers for many of America’s Hospitals and HealthSystems. Responsiveness is measured by two items in the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems Survey: 1. During this...
by Noah Larsen | Jul 26, 2019 | Patient Experience
Real time data is a great benefit of working with PRC and utilizing the telephone methodology. EasyView® enables you to see the most current data available alongside historical data so you can see progress over time. When you are viewing your data here, though, you...
by Noah Larsen | Jul 24, 2019 | Patient Experience
Your PRC Patient Experience Study asks patients, “How would you rate your overall safety? Excellent, Very Good, Good, Fair, or Poor?” This safety question is one of the most common Key Drivers of Excellence® for how patients feel about their overall quality of care in...
