by Noah Larsen | Sep 18, 2019 | Patient Experience
Conducting senior leader rounding (SLR) in the ambulatory setting is an equally rewarding experience for the executive conducting the rounds and the staff/providers or leaders visited in their place of practice. While conducting SLR in the ambulatory setting is very...
by Noah Larsen | Sep 4, 2019 | Patient Experience
For many hospitals, PRC uses stratified sampling at the discharge unit level to measure the inpatient experience. This sampling strategy ensures that all units are receiving adequate data on which to base action plans, monitor progress, and assess improvements. Even...
by Noah Larsen | Aug 30, 2019 | Patient Experience
The response scale used in patient perception research is often the most scrutinized aspect of the survey. We want to obtain the most quantitative scale possible, but in turn, we also have to appreciate the fact that we are trying to capture a qualitative evaluation...
by Noah Larsen | Aug 29, 2019 | Patient Experience
PRC’s Survey Design Team is responsible for designing your initial survey, auditing existing surveys, adding/deleting/editing questions, and much more (excluding CAHPS survey questions). They are experts in ensuring surveys measure what they should measure and do so...
by Noah Larsen | Aug 29, 2019 | Patient Experience
“I get up in the morning and think I’m going to do good today,” says Jeb Hallett, M.D. “I spend a lot of time with my patients, examining them from top to bottom. I ask them about their families and their lives. “Yet, my patients’...
