by Noah Larsen | Jul 22, 2021 | Physician Partnership
In this episode of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast, HXF co-founder and president Katie Owens joins to discuss physician engagement, communication, and results sharing. As Katie describes on today’s podcast,...
by Noah Larsen | Jul 15, 2021 | Patient Experience
In order to reduce survey fatigue among patients, PRC has put forth a wait period exclusion protocol that is consistent with the Centers for Medicare and Medicaid’s (CMS) strict guidelines for the following CAHPS® surveys: Inpatient HCAHPS, Home Health CAHPS, and...
by Noah Larsen | Jul 9, 2021 | Patient Experience
In a recent proposed rule, CMS asked for input on potential patient experience measures for the ESRD (End Stage Renal Disease) Treatment Choices (ETC) Model. This mandatory payment model seeks to encourage the use of home dialysis or kidney transplants to reduce costs...
by Noah Larsen | Jul 7, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Jul 2, 2021 | Patient Experience
Earlier this year, CMS announced that HHVBP (Home Health Value Based Purchasing) would be expanded after learning that participants in the HHVBP model had an average of 4.6% improvement in quality scores and an average annual savings of $141 million to Medicare. In a...
