by Noah Larsen | Oct 25, 2021 | CHNA
Substance abuse and addiction continue to be critical health issues facing communities throughout America. Substance abuse — including alcohol abuse, use of illegal drugs, and misuse of prescription drugs — contributes to negative health outcomes in myriad ways,...
by Noah Larsen | Oct 22, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Oct 15, 2021 | Patient Experience
Launch Event: Introducing the Healthcare Experience Academy Join us for an exclusive look at a unique healthcare learning opportunity. The Healthcare Experience Academy is a new program created by the Healthcare Experience Foundation coaches who lead our Excellence...
by Noah Larsen | Oct 14, 2021 | Employee Experience
Today’s guest on Healthcare Experience Matters from our Healthcare Experience Foundation (HXF) partners is Katie Owens, president of HXF, for a discussion about compassion fatigue and its impact on healthcare workers. Compassion fatigue is often conflated with...
by Noah Larsen | Oct 7, 2021 | Patient Experience
Joni Jan Gnida, CPXP, and Andrea Paseka, BA, two of PRC’s resident CAHPS® experts, for a webinar that covers developments and updates in CAHPS® and VBP throughout 2021, along with the impact of the COVID-19 pandemic on patient perceptions and CAHPS® performance....
