by Noah Larsen | Aug 21, 2024 | Consumer & Brand
Research terminology can often be confusing or misinterpreted, particularly because market research is a complex field with nuanced language. Understanding these terms correctly is crucial for effective research and accurate results. Let’s clarify two frequently...
by Noah Larsen | Aug 21, 2024 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: Please see the table below to see how the updated HCAHPS survey will impact VBP in...
by Noah Larsen | Aug 7, 2024 | Employee Experience, Patient Experience
Post-discharge outreach continues to prove itself as an effective patient experience best practice. It ensures the patient’s safe transition home and can reduce readmission risks. The question then turns to deciding the most efficient and effective method to conduct...
by Noah Larsen | Jul 25, 2024 | Patient Experience
At PRC, we go beyond simply measuring patient experience. We believe every patient deserves an excellent healthcare journey, which is why we work with our clients to enhance their patient experience initiatives through a multi-pronged process of solutions and support....
by Noah Larsen | Jun 26, 2024 | Employee Experience
Morris Hospital is an 89-bed acute care hospital located in Morris, Illinois, employing 1,500 care team members and working with over 160 physicians and providers. The hospital has received acclaim for its quality of care and safety culture, named by Becker’s Hospital...
