by Noah Larsen | Jun 16, 2022 | Utility
Plane tickets. Hotel rooms. Buffet lines. All aspects of travel that we took for granted prior to year 2020. As we sit here in our hybrid of work-from-home and in-person offices, we are thankful to be halfway through 2022 with conference experiences full of firm...
by Noah Larsen | Jun 16, 2022 | Patient Experience
In today’s healthcare landscape, hospital leaders strive more than ever to optimize their top box survey performance. In CAHPS® surveys, it means higher VBP reimbursement and CMS star ratings. At PRC, we use “Excellent” as our top box response in our loyalty surveys...
by Noah Larsen | Jun 16, 2022 | Employee Experience
Lorraine Parker-Clegg joins the our Healthcare Experience Foundation (HXF) partners for their Healthcare Experience Matters Podcast this week for a truly inspiring chat about navigating generational diversity. Lorraine touches on the challenges and benefits of a...
by Noah Larsen | Jun 14, 2022 | Consumer & Brand
Healthcare institutions are extremely important in rural and suburban communities. They’re often the primary (sometimes only) option for residents to receive care, and they serve as a major employer for the community. However, many rural and suburban hospitals,...
by Noah Larsen | Jun 9, 2022 | Patient Experience
At PRC, we are dedicated to supporting our partners and their work toward excellence in the patient experience. Our dedication extends beyond the surveys we conduct—with our suite of healthcare experience solutions, we make sure your data comes with the tools and...
