by Noah Larsen | Sep 16, 2024 | CHNA
Augusta Health is a 255-bed hospital and medical group serving Augusta County and the independent cities of Staunton and Waynesboro, Virginia. The hospital employs nearly 2,500 professionals and has received recognition from the Leapfrog Group, HealthGrades, and...
by Noah Larsen | Sep 10, 2024 | Patient Experience
HCAHPS: Revised for 2025 OnDemand Webinar Now Available Hosted by: Jan Gnida, CPXP, Senior Vice President, Research Operations at PRC Matthew Holt, MPH, Director, CAHPS Production at PRC What’s ahead for HCAHPS? With decades of of CAHPS expertise under their...
by Noah Larsen | Sep 5, 2024 | Patient Experience
How to Build a PRC EasyView® Dashboard OnDemand Webinar Now Available Hosted by: Nancy Miller, EasyView Support Specialist at PRC Discover how to use and share the new EasyView Dashboard to display important metrics for your organization, department, or team. This...
by Noah Larsen | Aug 30, 2024 | Patient Experience
Sifting through the final rule from the Center for Medicare & Medicaid Services (CMS) can be overwhelming. Thankfully, our CAHPS® team at PRC reviewed the new releases and compiled an infographic with all the main takeaways. From design changes from updates to...
by Noah Larsen | Aug 21, 2024 | Patient Experience
CMS confirmed several changes for HCAHPS process and included several survey changes confirmed in the following final rule that can be viewed here. These process and survey changes are listed below and will begin with discharges from January 1st, 2025, forward. Survey...
