Insights

Understanding Your Data: When HCAHPS Dimensions...

Have you ever found yourself looking at the HCAHPS Dashboard, wondering why your Overall Rating is doing well, and your other dimensions are not, or vice versa?

2020 HCAHPS Updates: Coronavirus, Esurveys, and Mo...

PRC’s latest updates with instructions regarding changes to the HCAHPS Quality Assurance Guidelines and news regarding additional changes considered and research being conducted.

Burning Out Before Beginning: Exploring the Challe...

Each year, medical school increases in price and presents other challenges that impact future of medicine.

3 Steps to Project Senior Team Confidence and Buil...

Katie Owens shares 3 key ways to project confidence and build trust during times of crisis. Fill out the form below to view this video:

PRC Best Practices: Admission & Registration

PRC’s Best Practices series provides insights from clients for clients to share successful methods on various topics, with this piece discussing admission & registration.

It’s the Little Things: Beyond the Cliché Coffee M...

The smallest action of recognition could go a long way to improving your employee engagement. Some of the biggest hurdles are measurability, money, and time.