Insights

Coming Soon: The Radiation Oncology Model

CMS will field the CAHPS® Cancer Care Survey to Radiation Oncology beneficiaries starting in April 2021.

How to Become a Top Performer: 5 P’s of Pati...

Discover foundational elements of success & how to accomplish those steps with consistency in your inpatient & emergency department care.

2021 HCAHPS Mode Experiment Preview

In 2021, CMS will test modifications to web-based survey modes & investigate potential new questions not currently included on HCAHPS surveys.

Exploring Racial and Ethnic Disparities in COVID-1...

Research concerning people of color reveals the troubling reality of how COVID-19, and health issues at large, affect some populations more than others.

HCAHPS VBP Register Update – September 2020

On September 2, 2020, CMS published a Federal Register that clarified the use of Q4 2019, Q1 2020, & Q2 2020 data during COVID-19.

New Data for the “New Normal”

Is your hospital ready to take on the “new normal” of COVID-19 healthcare? Discover COVID-19 insights & strategies in this webinar.