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HCAHPS Experience Resources: Doctor Communication—...
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

Oversampling
For accreditation, some service areas need to demonstrate inviting a full census of their patients to participate in a survey.

PRC’s National Health Survey Brief: Preventi...
This brief analyzes critical preventive health services & care access measures among older Americans from PRC’s National Health Survey.

CMS Proposes Changes to VBP as a Result of the Pan...
CMS provided the FY 2022 IPPS Proposed Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).

CMS Releases HCAHPS National Pandemic Performance...
CMS anticipates not using any CY2020 HCAHPS data in VBP—either for the performance period for FFY2022 or as the baseline for FFY2024

HCAHPS Experience Resources: Care Transitions
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.