Insights

Guide to Retaining Excellent Employees

For organizations looking to improve their retention, the most powerful resource are the very employees they’re trying to retain.

Empathy, communication and mindfulness are key when it comes to helping patients, colleagues, and ourselves.

Post-discharge communication is relatively commonplace in healthcare, so what makes CARES™ Connect stand out from other discharge solutions?

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

CMS published an OPPS proposed rule, containing information for programs including OAS CAHPS & the Radiation Oncology (RO) Model.

The Conversation Curve™ is a conflict resolution model with a powerful purpose: it can guide a difficult conversation to a positive solution.