Insights

Best Practices: Survey Invite Cards

Tips for maximizing survey participation from your patients when using survey invite cards.

CMS Finalizes Expanding Home Health CAHPS VBP

In a recent Federal Register final rule, CMS finalized including all Medicare-certified home health agencies in an HH VBP Model.

Supporting Team Members in Unprecedented Times: A...

Exploring the many ways we can support each other in these stressful times.

Strategies, Sessions, and Smiles: Recapping the 20...

The day revealed multiple components that muster up to create great collaboration and success within a healthcare organization.

PRC’s National Health Survey Brief: Substanc...

Substance abuse and addiction continue to be critical health issues facing communities throughout America.

HCAHPS Experience Resources: Medication Communicat...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.