Insights

FFY 2025 HCAHPS VBP Final Rule

CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), including updates for the VBP program.

HCAHPS Care Compare Percentiles

Updated August 2024 – October 2022 Through September 2023 Discharges

5 Hidden Costs of Tasking Nurses with Discharge Ca...

Assigning discharge calls to nurses or other care team members, who already have a demanding full-time job, can be a misguided approach.

Elevating Patient Experience: PRC’s Approach to He...

PRC believes every patient deserves an excellent healthcare journey, so we work with our clients to enhance their patient experience.

Purpose & Persistence – Keeping Nursing...

Morris Hospital has received multiple awards based on their nurse satisfaction data and dedication to an excellent employee experience.

PRC’s National Health Survey Brief: Mental Health...

PRC takes a multifaceted approach to measuring mental health, addressing a measures relating to depression, stress, and seeking help.