Insights

2022 HCAHPS Vendor Update Training Information

Since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures.

CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”

With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.

Asante works to actualize their organizational vision statement to be a “trusted healthcare partner for life—every person, every time.”

WakeMed Health & Hospitals leadership explore the relationship between agency nurses & organizations and ways to ensure they feel welcome.

Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses.